HP Printer Assistant is in-built software featured by Windows OS that you need to install on your computer and you can see the icon with other drivers on the screen. It helps you to run all the printing related tasks such as scanning, printing, checking ink levels, ordering supplies, etc. If you have Hewlett Packard computer and finding script error and windows upgrade then you can use HP Support Assistant.
HP printer assistant comes in HP printers made after 2009.
But, what happens if the HP printer Assistant displays error messages and interrupts your work? You might lose a considerable amount of time trying to fix the problem on your own. If you try to fix the error by yourself instead of hiring a professional, then you should be aware of such common errors that might appear and how to resolve them:
Here are some of the common errors you might witness with HP Printer Assistant
HP printer Assistant indicates a script error on Windows-Powered PC
It happens after you open HP printer assistant on your computer, usually it opens in Notepad or computer shows a Script error. In this case, your HP Printer Assistant remains shutdown until the problem is resolved. If this issue occurs, then you must follow the given instruction to fix it.
- Download and execute ‘HP print’ and ‘Scan Doctor’ to automatically detect and resolve printer hardware and connection issues. If the error still appears, then go to the next step
- Select your Operating system and Install a software patch manually.
HP printer opens the “Printer Setup & software” window
Once you finish the upgrade, you might find your Printer information stored in the HP printer Assistant and windows is lost. If this occurs, use HP printer Assistant to connect your printer as a new printer. To do so:
- Reconnect the printer to gain to HP Printer Assistant tools
- Uninstall any HP Printer software
- Download and reinstall the latest drivers from the HP website
- Once the installation is completed, restart the computer and the printer.
If the above steps fail to resolve the issue, then try the windows built-in printer drivers.
If you have a Hewlett Packard Computer released after 2012, you can easily download as well as access HP Support Assistant. It can help you to avoid and resolve problems with the computer while updating and self-help options.
If you face script error and windows upgrade while installing or updating HP drivers from HP Support Assistant, you can discuss the issue live on HP chat with HP customer support.